General Manager Application

General Manager – Restaurant, Events & Catering Operations We are seeking an experienced, results-driven General Manager to oversee the complete operation of a large, fast-paced restaurant, event venue, and off-site catering division. This role requires a confident, hands-on leader who can independently manage all aspects of the business. We are not seeking someone who requires constant direction or supervision. The successful candidate will have extensive operational experience, excellent leadership skills, and the ability to build strong teams while consistently delivering exceptional guest experiences and financial results. Key Responsibilities * Lead the day-to-day operations of the restaurant, private events, banquets, and off-site catering division. * Provide leadership and direction to all operational departments, ensuring seamless communication and collaboration. * Plan, coordinate, and execute restaurant promotions, private functions, weddings, corporate events, and off-site catering operations. * Recruit, train, mentor, and develop managers and team members to achieve high performance. * Maintain exceptional standards of food quality, beverage service, cleanliness, and guest satisfaction. * Monitor and control labour costs, food costs, beverage costs, inventory, and operating expenses. * Ensure compliance with all health, safety, sanitation, and food handling regulations. * Oversee scheduling, payroll administration, employee performance management, and disciplinary procedures. * Resolve guest concerns promptly and professionally while maintaining the highest level of customer service. * Develop, implement, and continuously improve operational systems, policies, and standard operating procedures. * Review financial statements, sales reports, labour reports, and key performance indicators to drive profitability and operational excellence. * Work closely with ownership to achieve strategic business objectives while independently managing daily operations. * Foster a culture of accountability, teamwork, professionalism, and continuous improvement throughout the organization. Requirements * Minimum of 5 years’ experience as a General Manager in a high-volume restaurant or hospitality operation. * Demonstrated experience managing private events, weddings, banquets, buffets, and off-site catering operations. * Comprehensive knowledge of: * Kitchen Operations * Front of House Operations * Bar Operations * Events & Banquet Management * Off-Site Catering & Logistics * Purchasing & Inventory Management * Food & Beverage Cost Control * Human Resources & Staff Development * Customer Service Excellence * Maintenance & Facilities Management * Health, Safety & Food Safety Compliance * Financial Reporting, Budgeting & KPI Analysis * Strong leadership, coaching, and team-building skills. * Excellent organizational, communication, and interpersonal abilities. * Proven problem-solving and decision-making capabilities. * Ability to perform effectively in a fast-paced, high-pressure environment while maintaining exceptional operational standards. The Ideal Candidate The successful candidate will be capable of independently managing the restaurant, events, and catering operations with minimal supervision. They will be proactive, accountable, detail-oriented, and able to anticipate operational challenges before they arise. This position is best suited for a leader who takes ownership, inspires others, builds strong teams, makes sound business decisions, and consistently delivers operational excellence across every area of the business. If you are seeking a position where you require constant direction or close supervision, this role is not the right fit. If you are passionate about hospitality, leadership, operational excellence, and delivering exceptional guest experiences, we invite you to apply.